Account Manager

The Account Manager is responsible for developing and maintaining strong customer relationships with principal clients to support art services related requests.  The position will require a high level of customer service and satisfaction with an opportunity to advance and cultivate client accounts.

 

The ideal candidate will have strong client services and project management experience and a pro-active, positive attitude. Must be comfortable multitasking in a fluid environment and maintain a keen attention to detail that supports client needs.

 

Key Responsibilities include but are not limited to:

  • Primary point of contact for client requests and inquiries
  • Project Manage complex evolutions on behalf of clients, incorporating various team-members and stakeholders to accomplish the work
  • Creation and coordination of services job requests and estimates
  • Foster client development and relationships to help increase and expand service work
  • Creation and tracking client invoicing
  • Maintain customer records, including: inventory reports, service request records, invoices and payment history, and service agreements and leases.
  • Work with clients and sales and operational staff to plan and configure customer storage rooms, move-in’s, expansions and special projects
  • Meet productivity targets and deadlines
  • Adhere to all company policies and maintain high ethical standards

 

Qualifications & Skills:

  • Team Player, able to work in a dynamic environment
  • Pro-active mentality that is comfortable in a results driven workplace
  • 5-7 years of client services or logistical project management experience
  • Strong communication skills with experience interacting with art professionals and high net worth individuals
  • Excellent multi-tasking skills with attention to detail

 

Compensation:

Salary commensurate with experience; health benefits included.

The Account Manager is responsible for developing and maintaining strong customer relationships with principal clients to support art services related requests.  The position will require a high level of customer service and satisfaction with an opportunity to advance and cultivate client accounts.

 

The ideal candidate will have strong client services and project management experience and a pro-active, positive attitude. Must be comfortable multitasking in a fluid environment and maintain a keen attention to detail that supports client needs.

 

Key Responsibilities include but are not limited to:

  • Primary point of contact for client requests and inquiries
  • Project Manage complex evolutions on behalf of clients, incorporating various team-members and stakeholders to accomplish the work
  • Creation and coordination of services job requests and estimates
  • Foster client development and relationships to help increase and expand service work
  • Creation and tracking client invoicing
  • Maintain customer records, including: inventory reports, service request records, invoices and payment history, and service agreements and leases.
  • Work with clients and sales and operational staff to plan and configure customer storage rooms, move-in’s, expansions and special projects
  • Meet productivity targets and deadlines
  • Adhere to all company policies and maintain high ethical standards

 

Qualifications & Skills:

  • Team Player, able to work in a dynamic environment
  • Pro-active mentality that is comfortable in a results driven workplace
  • 5-7 years of client services or logistical project management experience
  • Strong communication skills with experience interacting with art professionals and high net worth individuals
  • Excellent multi-tasking skills with attention to detail

 

Compensation:

Salary commensurate with experience; health benefits included.

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