UOVO’s COVID-19 Response
Updated December 23, 2021
The health and safety of the UOVO community is our top priority. We are pleased to share an overview of our operating policies and procedures in response to the challenges posed by COVID-19. This page is periodically updated to reflect the latest CDC guidelines.
General Facility Guidelines:
Hours of operation:
- New York and Delaware facilities: Monday – Friday, 9:00am – 5:00pm
- Florida facilities: Monday – Friday, 8:30am – 5:00pm
Please note that the docks at all facilities are closed from 12-1pm each day.
Occupants of all UOVO facilities are required to wear a mask covering their nose and mouth and to maintain at least 6 feet of social distance while inside.
Client cafes are open with limited capacity. We ask that clients keep occupancy to no more than 2 individuals at a time.
Hand sanitizer and disinfecting wipes are available throughout all UOVO facilities and upon request.
CASPR air filtration units are installed in high traffic areas. These machines use UV light through a photo catalytic process to neutralize the water and air molecules flowing past the unit to purify the air.
All visitors inside UOVO facilities are required to wear a mask covering their nose and mouth. The CDC recommends that some vaccinated individuals wear masks again and strongly recommends that those who are unvaccinated remain masked in indoor spaces and areas where they cannot socially distance themselves from other people. Out of an abundance of caution, UOVO is again requiring all visitors and staff to wear a mask while inside a UOVO facility. A UOVO representative will gladly provide a mask to anyone who does not have one upon arrival.
Should you be feeling ill, we ask you do not enter into UOVO’s facility. UOVO reserves the right to ask any visitor exhibiting signs of illness to kindly leave the premises.
Third-party carriers are required to wear a mask and maintain 6 feet of social distance while inside a UOVO facility and when interacting with UOVO staff.
Please note that, while pre-scheduled dock times are no longer required, third-party carriers must still inform UOVO of their arrival in advance. Any unannounced third-party deliveries or collections may be subject to rescheduling.
Third-party drivers and handlers are required to load/unload their own trucks.
UOVO Staff Precautions:
All UOVO staff are required to wear a mask and maintain 6 feet of social distance when inside a UOVO facility.
Team members who are feeling ill and experiencing COVID-like symptoms are strongly encouraged to stay home.
UOVO Transportation Service Adjustments:
When performing work in any residential or commercial spaces, UOVO requires that all clients, regardless of vaccination status, wear a mask at all times. Should a client not have a face covering available to them, a member of the UOVO team will be happy to provide one.
All vehicles will be stocked with PPE kits containing masks, gloves, disinfecting wipes, and hand sanitizer.
All vehicles will be outfitted with a vehicle-mounted handwashing station.
Couriers will not be allowed to rid within the cab of a UOVO vehicle. We encourage couriers to use a follow car.
The full UOVO fleet will be thoroughly cleaned on a regular basis by our full-time maintenance crew. Additionally, the surfaces of the vehicles’ cab will be continuously disinfected by the drivers of the vehicle.
While this is by no means an exhaustive list, and whereas this document may be revised in conjunction with CDC guidelines, we hope these insights are valuable as you consider your current and future art storage and services needs. Rest assured, our commitment to the safety and security of the collections in our care will never waiver.
If you have any questions about our procedures, feel free to contact your Account Manager or email us at [email protected].
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